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Showing posts from March, 2018

Problem Personalizing with Salesforce Marketing Campaigns in Sitecore

I recently came across an issue synchronizing Salesforce Marketing Campaigns with Sitecore using Sitecore 8.2 and Sitecore Salesforce Connect 1.4.1. While troubleshooting the issue, I discovered a bug in one of the Sitecore Salesforce Connect DLLs. If you discover a similar problem and want to see how it was resolved, please read on. Sitecore Contact Not Part of Salesforce Marketing Campaign Background I recently worked on a project that was implementing personalized content from Sitecore in a Xamarin based mobile application. In this scenario, we wanted to create a unique experience for visitors that were part of a Salesforce campaign using the Sitecore xDB personalization engine. We eventually got to a point when we could see that the Salesforce Campaigns were synchronizing properly, but the personalization rules based on campaign membership were not functioning. Investigation The adventure began like many complex Sitecore problems by decompiling a DLL. Specifically, the Sale